What’s the return policy if a craft sculpture doesn’t look right in my space after I’ve placed it?

Absolutely, we understand that a craft sculpture can feel different once it’s placed in your own home, with your lighting, your colors, and your energy. That’s why we offer a straightforward, no-hassle 14-day satisfaction guarantee. If within two weeks you decide the piece isn’t working in your space—whether the scale feels off, the color clashes, or it just doesn’t spark the right feeling—you can return it for a full refund or exchange it for another sculpture.

To make things easy, here is how the process works:

1. Check your receipt – Most of our original handcrafted sculptures are eligible, but custom or commissioned pieces are final sale (since they’re made just for you).

2. Contact us – Just send a quick note with your order number and a photo of the sculpture in your space. This helps us understand what went wrong and offer personalized advice.

3. Pack it carefully – Use the original packaging if possible, or ensure the sculpture is well-wrapped to avoid damage during transit.

4. Return shipping – We cover the return shipping cost for standard-sized items. Large or heavy sculptures may have a small fee, which we’ll explain upfront.

5. Refund timeline – Once we receive the item in its original condition, your refund will be processed within 5–7 business days. Exchanges are shipped out even faster.

We also encourage you to try the sculpture in a few different spots before deciding. Sometimes moving it to a different wall or lighting setting transforms the whole feel. If you’re still unsure, our team is happy to offer styling suggestions via video call. Ultimately, we want your space to feel complete and joyful, and if this sculpture isn’t the right fit, we’ll help find the one that is.